The Gambling Commission says Paddy Power encouraged a gambler on fixed-odds machines until he lost his home. It must tighten up betting procedures
This week it emerged that Paddy Power was the subject of a Gambling Commission report that found the bookmaker had encouraged a gambler until he lost his home, five jobs and his family.
The man was a frequent user of fixed odds betting terminals (FOBTs) – roulette machines that allow bets of up to £100 every 20 seconds. Paddy Power staff became aware that the man was working five separate jobs to fund his gambling and “had no money”. Despite concerned employees informing senior management, shop staff were instructed to try to increase the customer’s visits and time spent in the gambling premises. Senior management were also found to have “repeatedly overruled” a shop manager’s suspicions that another customer was using FOBTs to launder Scottish bank notes. This is especially concerning when 633 suspicious activity reports related to money laundering were flagged in betting shops last year.